🔒 Privacy Policy

Effective Date: July 16, 2025
Company: M3 Orbit Travels & Consultancy
Location: Jena, Germany
Contact: 📧 info@m3orbit.com
Website: www.m3orbit.com

1. Introduction

At M3 Orbit Travels & Consultancy, your privacy matters. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other applicable international laws.

This Privacy Policy outlines what personal data we collect, how we use it, and your rights.

2. What Information We Collect

We may collect and process the following categories of data:

  • Contact Information: Name, email, phone number, address

  • Service Information: Travel details, consultancy requests, forms submitted

  • Payment Data: Handled securely by trusted third-party processors (e.g., Stripe, PayPal)

  • Usage Data: IP address, browser type, device ID, visit times, clicks (via cookies and analytics)

  • Marketing Preferences: If you opt-in to receive updates, newsletters, or promotions

  • Communications: Email exchanges, feedback, or phone interactions

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide travel planning and consultancy services

  • To respond to inquiries and send updates

  • To process payments and manage bookings

  • To analyze site traffic and user behavior (via tools like Google Analytics)

  • To personalize user experience and marketing (if consented)

  • To comply with legal obligations

4. Legal Basis for Processing (per Art. 6 GDPR)

PurposeLegal BasisService deliveryContractual necessity (Art. 6(1)(b))Marketing communicationsConsent (Art. 6(1)(a))Site improvement, analyticsLegitimate interest (Art. 6(1)(f))Legal and regulatory complianceLegal obligation (Art. 6(1)(c))

5. Cookies & Tracking Technologies

We use cookies and tools like Google Analytics, Google AdSense, and Squarespace analytics to monitor user interaction. For full details, please read our Cookie Policy.

You can manage or revoke cookie consent anytime through our banner or settings.

6. Data Sharing & Transfers

We do not sell your personal data. We may share it with:

  • Trusted third parties: Web hosts, CRM systems, analytics tools, advertising platforms

  • Legal entities: When required by law or for compliance

  • International services (e.g., Google, Meta, Squarespace): Only with data protection safeguards (e.g., Standard Contractual Clauses)

7. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes set out above, including:

  • Contact or booking data: up to 6 years (for tax/legal reasons)

  • Analytics data: anonymized or deleted within 12 months

  • Marketing preferences: until you unsubscribe or request deletion

8. Your Rights Under GDPR

You have the right to:

  • Request access to your data

  • Correct or update inaccurate information

  • Request deletion (where legally permitted)

  • Restrict or object to certain types of processing

  • Withdraw consent at any time

  • Request a copy of your data (data portability)

  • File a complaint with a supervisory authority (e.g., BfDI, Germany)

To exercise these rights, contact us at info@m3orbit.com.

9. Data Security

We use encryption (HTTPS/SSL), access restrictions, and secure third-party services to protect your personal information from unauthorized access, alteration, or misuse.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we discover such data, we will delete it immediately.

11. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Please review it regularly.

12. Contact

For any questions, concerns, or to exercise your data rights, please contact us:

📧 Email: info@m3orbit.com
🌍 Website: www.m3orbit.com